Frequently Asked Questions

Questions about treatments, insurance, or our approach to care? We’ve got you covered. If you don’t see what you’re looking for, feel free to reach out. We’re always happy to help!

Insurance & Finances

How much will my appointment cost?

Each appointment is tailored to your individual needs. We can provide a more accurate estimate once we’ve determined exactly what’s required for your appointment.

Do you accept my dental insurance plan?

Yes! We accept all insurance plans.

What if I don’t have dental insurance?

We’ll go over the cost of your appointment(s) with you in advance and can discuss payment plan options if needed.

Do you bill my insurance directly?

While we don’t offer direct billing, we make the reimbursement process quick and easy by handling all the insurance paperwork for you. You simply pay upfront, and most patients receive their reimbursement within 1-2 days.

Do you offer financing or payment plans?

Yes, we offer flexible payment plan options. Just ask us for details! If financing through a company is a better fit, we can help with that too.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and Debit.

Office Hours & Location

What are your clinic hours?

Monday: 7:30 am - 4 pm

Tuesday: 7:30 am - 7 pm

Wednesday: 7:30 am - 4 pm

Thursday: 7:30 am - 4 pm

Friday (ocassionally): 8am - 2pm

Saturday, Sunday & Statutory Holidays: CLOSED

Where is your clinic located?

We’re at 410 Memorial Dr NE, near the corner of Edmonton Trail and Memorial Drive, right by the river close to Bridgeland.

Is there parking available at or near your clinic?

Yes! We have plenty of free parking available right in front of the building.

Do you have accessible entrances for people with disabilities?

Yes, our clinic has walkways and ramps to ensure everyone can enter easily without using stairs.

How do I get to the clinic using public transportation?

There’s a bus stop on Edmonton Trail just a short walk from the clinic, and C-Train stations at Bridgeland or downtown are nearby as well.

Contact Information

How can I contact the clinic?

The best way to reach us is by calling (403) 261-8855 during regular office hours. For after-hours dental emergencies, please call the same number for instructions on how to reach us. You can also email us at info@theassemblywellness.com

For non-urgent inquiries, please use our online Contact Form. To help us assist you as efficiently as possible, please include as many details as you’re comfortable sharing. We’ll get back to you during business hours, or within 24-48 hours if your message comes in after hours.

How do I schedule an appointment?

Booking an appointment at The Assembly is quick and easy. We’re here to make sure your visit fits seamlessly into your schedule and meets your needs.

1. Call Us Directly

The fastest way to book is by phone during our office hours:

📞 (403) 261-8855

2. Submit a Request Online

Use this form to request an appointment time that works best for you. We’ll follow up as soon as possible during business hours to confirm your visit. Please do not use this form to cancel or change an existing appointment.

Clinic Policies

Do you accept walk-in appointments?

Our schedule is usually booked in advance, so it’s best to call ahead. If you have a dental emergency, we’ll always do our best to see you as quickly as possible. You can reach us at (403) 261-8855 during office hours. For after-hours dental emergencies, please call the same number for instructions on how to reach us.

What if I need to cancel or reschedule my appointment?

No problem! Just call the office at (403) 261-8855 and we’ll happily help you reschedule. We kindly ask for at least 2 business days’ notice to avoid any fees.

Do I need to bring anything to my appointment?

If you’re a new patient, help us prepare for your first visit by using our First Patient Checklist. You’ll need to complete your New Patient Form and update your Medical History before your visit. Bring your insurance information and a list of any medications you’re currently taking.

If you need to transfer dental records, make sure to submit Dental Records Release (including an X-ray Release Form) ahead of time. Following this checklist helps us make your first visit smooth and stress-free!

What should I do if I’m running late to my appointment?

Just give us a call or send a text at (403) 261-8855, and we’ll do our best to accommodate you.

What should I do if I have a dental emergency?

Call our office right away at (403) 261-8855. We’ll make every effort to get you in as soon as possible to see Dr. Kellen Smith or Dr. Marie-Catherine French.

Can I bring a family member or friend to my appointment?

Absolutely! We have comfortable indoor and outdoor waiting areas. Treatment rooms are a bit limited in space, but we’ll do our best to accommodate anyone who needs to be with you during your appointment.

Services

What if I haven’t been to the dentist in years?

That’s completely okay. We understand that life just takes its course! We’d love to welcome you for a new patient visit, including a gentle examination and cleaning. We’ll take the time to listen to your concerns and assess your oral health, then create a personalized treatment plan that works for you. Our goal is to help you feel comfortable, supported, and confident as you get back on track with your dental care.

General Dentistry

What is general dentistry?

General dentistry covers a broad range of services including checkups, cleanings, fillings, and preventative care. It encompasses all aspects of dentistry, with a focus on maintaining your oral health and catching issues early before they become more serious.

What can I expect during a dentist appointment?

A typical visit includes a full dental exam, professional cleaning, and any necessary digital X-rays and 3D scans. We'll discuss any findings, answer your questions, and provide care recommendations.

How often should I schedule a dentist appointment?

Regular visits help prevent cavities, gum disease, and other oral health issues. They also allow us to monitor any changes and provide early treatment when needed. We recommend visiting every 6 months for a routine exam and cleaning, unless advised otherwise based on your individual needs.

Family Dentistry

What ages do you treat?

We see patients of all ages. Everyone is welcome! 

Can my whole family book appointments together?

Absolutely! We’re happy to schedule family visits to make things easier for busy households.

What if my child is nervous or scared?

Talk positively about the visit, bring a favourite toy, and let us know if it’s your child’s first time. Our team takes things slowly and uses a gentle, reassuring approach to help children feel safe and calm. We often encourage no-treatment visits so your child can get comfortable in the office and with our team before any procedures.

Hygiene & Periodontal Dentistry

What is scaling and root planing?

It's a deep cleaning treatment that removes plaque and bacteria from below the gum line to help prevent and treat gum disease.

How often should I get my teeth cleaned?

Most people benefit from a cleaning every 6 months, but we may recommend more frequent visits depending on your needs.

What is periodontal disease?

It’s a gum infection that can damage the bone around your teeth if left untreated. Early care can help prevent or manage it and maintain the foundation that supports your teeth.

Preventative Therapy

What is preventative therapy for gum disease?

It’s a treatment that targets areas below the gum line to remove harmful bacteria and help stop gum disease from getting worse.

Why isn’t brushing and flossing enough?

With active gum disease, bacteria can build up deep below the gums, where brushing and flossing can’t reach.

How often do I need preventative therapy?

It depends on your needs, but many patients benefit from treatments every 3–4 months to manage gum health.

Emergency Dentistry

What counts as a dental emergency?

Severe tooth pain, a knocked-out or broken tooth, swelling, or signs of infection are all reasons to seek urgent dental care. Call us at (403) 261-8855 right away!

What should I do if I knock out a tooth?

Try to keep the tooth moist (in milk or saliva) and call us right away at (403) 261-8855. We’ll guide you on what to do and get you in as soon as possible.

Can I get same-day emergency care?

We do our best to see emergency cases the same day. Call us at (403) 261-8855, and we’ll help you as quickly as we can.

Root Canal Therapy

How do I know if I need a root canal?

Common signs include persistent tooth pain, sensitivity to hot or cold, swelling, or tenderness near the affected tooth. A proper exam and X-ray can confirm if a root canal is needed.

How painful is the procedure?

Most patients say the procedure feels similar to getting a filling. We use local anesthesia to keep you comfortable, and most patients feel relief after the procedure, not pain.

Why not just pull the tooth?

Saving your natural tooth helps maintain proper chewing, alignment, and overall dental health. In most cases, a root canal is less invasive and more cost-effective than extraction followed by a replacement.

Bruxism & Grinding Appliances

What is bruxism?

Bruxism is when you grind or clench your teeth, often during sleep. It can cause headaches, jaw pain, and wear down your teeth over time.

How do I know if I’m grinding my teeth?

Signs include jaw soreness, headaches, worn teeth, or your partner hearing grinding noises at night. We can help diagnose it during your visit.

How do grinding appliances help?

Custom appliances protect your teeth from damage and reduce jaw tension, helping to relieve pain and prevent further problems.

iTero Digital Scanning

What is iTero digital scanning?

It’s a high-tech scanner that takes quick, accurate 3D images of your teeth without using putty, making the process easier and more comfortable for you.

Will the scanning cause any discomfort?

No, the scanning process is quick and completely comfortable. Unlike traditional impressions that use messy putty, the iTero scanner uses a gentle digital wand that captures detailed images without causing gagging or discomfort.

How does digital scanning help my treatment?

It provides highly precise and detailed images of your teeth and gums, which allows us to create dental restorations (like crowns, bridges, or aligners) that fit more accurately. This precision reduces the need for adjustments, making your treatments smoother and more comfortable. It also helps monitor changes in gum recession, tooth movement, and tooth wear, so we can provide appropriate treatment to prevent further deterioration. 

Advanced Dentistry

What types of treatments are included in advanced dentistry?

Advanced dentistry includes specialized treatments such as dental implants, porcelain veneers, TMJ therapy, Invisalign® clear aligners, and other personalized solutions that go beyond routine care.

How do I know which advanced treatment is right for me?

We’ll start with a thorough consultation to understand your goals, oral and overall health, and any concerns. From there, we’ll explain your options and recommend the best advanced treatments tailored to your needs, so you can make informed decisions.

What should I expect during an advanced dentistry treatment?

You can expect personalized care tailored to your needs. Our team will explain each step clearly, use the latest technology for comfort and precision, and focus on achieving the best possible results for your health and appearance. We’re here to support you throughout the process and answer any questions you have along the way.

Cosmetic Dentistry

What types of cosmetic dentistry treatments do you offer?

We provide a range of treatments including teeth whitening, veneers, dental bonding, and injectables like Botox® to enhance your smile and facial appearance. Invisalign® is also a great, non-invasive way to straighten your smile. 

How do I know which cosmetic treatment is right for me?

We start with a thorough assessment of your oral health and personal goals, then recommend personalized options that help you feel more confident, comfortable, and truly yourself.

How long do cosmetic dentistry results typically last?

The lifespan of cosmetic dentistry results depends on the procedure and your oral care routine. For instance, teeth whitening may last from several months up to a few years, while veneers and dental implants can last 10 to 15 years or even a lifetime when properly maintained.

CEREC Restorations

What are CEREC restorations?

CEREC restorations are custom-made ceramic crowns, inlays, and onlays created right in our clinic using advanced technology. They are designed to match your natural teeth in colour and shape.

How long does the process take?

The entire procedure can be completed in a single visit, eliminating the need for multiple appointments or temporary restorations.

Are CEREC restorations durable?

Yes, they are strong and long-lasting, providing a reliable way to restore damaged or weakened teeth with a natural appearance.

Migraine Therapy (TMJ/TMD Therapy)

What is TMJ/TMD?

TMJ stands for Temporomandibular Joint, which is the hinge connecting your jaw to your skull. TMD refers to Temporomandibular Disorders, a group of conditions that cause pain and dysfunction in this joint and the surrounding muscles.

How can TMJ therapy help with my migraines?

Conditions such as TMJ disorders, bruxism (teeth grinding), and dental infections can contribute to migraines by causing pain and tension in the jaw and facial muscles, which may trigger or intensify migraine headaches. Treatment focuses on relieving jaw tension and correcting bite alignment through custom appliances, muscle relaxation techniques, and sometimes bite adjustments.

Is TMJ therapy painful or invasive?

Most treatments are non-invasive and designed to reduce pain and discomfort, helping you feel relief without surgery or harsh procedures.

Invisalign® Clear Aligners

What is Invisalign®?

Invisalign® is a clear, comfortable way to straighten your teeth without braces. We use a custom series of removable aligners to gently guide your teeth into better position. Each set is made just for you and changed out every week based on a plan you create with the doctor. Because the aligners are nearly invisible and easy to wear, you can move through treatment with comfort and confidence.

How do I know if I’m a good candidate for Invisalign®?

Invisalign® is ideal for mild to moderate alignment issues like crowding, gaps, or bite problems. A consultation with Dr. Kellen Smith or Dr. Marie-Catherine French will help determine if it’s the right fit for you.

Is Invisalign® only for adults?

No, Invisalign® can be an option for teens and even some pre-teens too, depending on their stage of dental development. The best way to know if it’s right for your child is to book a consultation to assess their oral health needs.

What are the benefits of Invisalign® over traditional braces?

Invisalign® aligners are clear, removable, and often considered more comfortable than metal braces. Because you can take them out to eat and brush, they make it easier to maintain your routine and enjoy everyday life during treatment.

Sedation & Sleep Dentistry

When is sedation necessary?

Sedation dentistry can help patients who feel anxious or fearful about dental treatment. It reduces stress and discomfort and makes it possible to complete more complex or lengthy procedures in fewer appointments. For patients with a strong gag reflex or difficulty sitting still for long periods, sedation can make dental care much more manageable and comfortable.

What type(s) of sedation do you offer?

There are different types of sedation available depending on your needs and the procedure. At our office, we offer oral sedation. Oral sedation involves taking a prescribed pill before your visit to help you feel calm and deeply relaxed.  If you’d like to know if it’s right for you, just ask!

What should I expect during and after sedation?

During your procedure, sedation will help you feel calm, relaxed, and in some cases drowsy or unaware of the details. The level of awareness will vary based on the type of sedation used. Afterward, it’s normal to feel a bit groggy or disoriented as the medication wears off. You’ll need someone to drive you home, and it’s best to rest for the remainder of the day. We will provide you clear post-sedation instructions to help ensure a smooth and safe recovery.

Advanced Teeth Whitening

Am I a good candidate for professional advanced teeth whitening?

Most people with healthy teeth and gums are good candidates. We’ll assess your goals and oral health first to make sure whitening is safe and effective.

Is advanced teeth whitening safe for sensitive teeth?

Yes. If you have sensitive teeth, we can adjust the strength of the treatment or use desensitizing agents to help minimize discomfort. We’ll always recommend the safest option based on your dental and medical history.

How long will the results last?

With good oral hygiene and a few simple lifestyle habits, like limiting coffee or red wine, your whitening results can last anywhere from several months to a few years. Occasional touch-ups can help maintain brightness over time.

Dental Implants

What are dental implants?

Implants are small titanium posts placed in the jawbone to support a crown, bridge, or denture. If you’re missing one or more teeth, dental implants can help restore both function and confidence. They’re designed to feel secure, look natural, and support long-term oral health. 

Am I a good candidate for dental implants?

Most healthy adults with sufficient jawbone density are candidates for dental implants. We’ll assess your oral health, bone structure, and medical history to determine if implants are the right option for you.

How long does the dental implant process take?

The full process can take several months, depending on your needs. It typically involves placement of the implant, a healing period for the bone to integrate, and then placement of the crown or restoration.

Do dental implants feel like natural teeth?

Yes, dental implants are designed to look, feel, and function like your natural teeth. Once healed, most people can eat, speak, and smile, often forgetting they even have an implant.

Porcelain Veneers

What are porcelain veneers?

Porcelain veneers offer a simple, lasting way to enhance the look of your smile. They can improve the shape, size, and colour of your teeth, helping to address chips, gaps, discolouration, or uneven edges with a natural-looking finish. 

What dental issues do porcelain veneers address?

Veneers can improve chipped, discolored, uneven, or gapped teeth, giving your smile a natural and balanced appearance.

How long do porcelain veneers typically last?

Accidents can happen, however with proper care, porcelain veneers can last 10 to 15 years or more before needing replacement.

Is the veneer procedure painful or invasive?

The process involves removing a small amount of enamel to fit the veneers, but it’s generally comfortable and minimally invasive when done by an experienced dentist.

Dental Botox®

Am I a good candidate for Dental Botox®?

Dental Botox® is commonly used to relieve symptoms of bruxism (teeth grinding) and TMJ disorders by relaxing the muscles that cause tension and pain. It can also soften wrinkles and fine lines around the forehead, eyes, and brow for a smoother appearance. During your consultation, Dr. Kellen Smith or Dr. Marie-Catherine French will assess your needs and health to determine if this treatment is a good fit.

How long does a Dental Botox® treatment take, and how soon will I see results?

The treatment is quick, typically lasting about 10 to 20 minutes. Most patients begin to notice improvements in muscle tension and wrinkle reduction within a few days to two weeks after the procedure.

Is Dental Botox® safe, and what can I expect during the procedure?

Yes, Dental Botox® is safe when administered by a licensed professional like Dr. Kellen Smith or Dr. Marie-Catherine French. Treatments are carefully planned and precisely administered to ensure comfort and minimize any potential side effects.

Dental Bridges

Am I a good candidate for a dental bridge?

If you’re missing one or more teeth and have healthy teeth or implants on either side of the gap, you may be a great candidate for a dental bridge. During your consultation, Dr. Kellen Smith or Dr. Marie-Catherine French will assess your needs and health to determine if this treatment is a good fit.

How do dental bridges work?

A dental bridge fills the gap left by missing teeth using one or more artificial teeth, anchored in place by crowns on the adjacent natural teeth or implants. It restores your bite and helps keep surrounding teeth from shifting out of place.

How long does a dental bridge last?

With good oral hygiene and regular dental visits, a bridge can last 10-15 years or more. Proper care helps protect the surrounding teeth and ensure the bridge remains strong and stable.

Gum Grafting

Am I a good candidate for gum grafting?

Gum grafting is often recommended if your gums have receded, exposing the roots of your teeth. This can reduce sensitivity, protect your teeth from further damage, and improve the appearance of your smile.

Is gum grafting painful?

We use advanced techniques and local anesthesia to ensure your comfort during the procedure. You may feel some tenderness during healing, but we’ll provide clear aftercare instructions to support a smooth recovery.

How long does it take to heal?

Most patients heal within 1 to 2 weeks, though it can vary slightly depending on the extent of the graft. We'll check in with you regularly and make sure you're healing well every step of the way.

Hours

Monday: 7:30 am – 4 pm
Tuesday: 7:30 am - 7 pm
Wednesday: 7:30 am - 4 pm
Thursday: 7:30 am - 4 pm
Friday: 8:00 am - 2 pm
Saturday, Sunday & Statutory Holidays: CLOSED

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